ITM must be what color?

• A. Blue
• B. Light blue
• C. Gray
• D. Orange

Answer: (B)

Color-coding items helps staff identify and route ITMs quickly within the workflow. The shade chosen for ITMs should be clearly noticeable but not imply urgency or danger. Light blue hits that balance: it stands out from neutral colors like gray and from attention-grabbing signals like orange, yet remains readable and unobtrusive on documents and screens. This makes ITMs easy to spot at a glance without causing confusion with other codes. Blue can be mistaken for other categories, gray can blend into backgrounds, and orange signals warning items, which would miscommunicate the ITM’s status. So, light blue provides a distinct, consistent cue that supports accurate handling and processing.